The National Disability Insurance Scheme (NDIS) is a new way of providing individualised support for eligible people with permanent and significant disability, their families and carers. The NDIS is the insurance that gives us all peace of mind.
The NDIS will give people with disability more choice and control over how, when and where supports are received, and if eligible provides certainty that they will receive the support they need over their lifetime.
Willing & Able - How can we help you?
Willing & Able Foundation is a significant provider of activities and supports under the NDIS. Willing & Able’s mission is to provide meaning paid employment and personal growth opportunities for people with disability and have been providing this service in the Port Macquarie area for over 40 years.
We offer training and support with a variety of roles in our commercial businesses. We are an award winning employer leading the way in providing supported employment services to people with disability.
Making a Complaint?
Willing & Able is committed to ensuring all our participants, their representatives, customers, volunteers, visitors, and contractors are positively supported and enabled to lodge a complaint or appeal a decision of the organisation and have their concerns addressed. We have developed a complaint management process that ensures a timely response, ease of access, equity, accountability, transparency, and fairness. We ensure all complaints are kept confidential and the complainant is not negatively impacted by lodging the complaint.
Complaints can be made to:
Any W&A staff member
Via our feedback boxes located in the following places:
Reception at Willing & Able, 39 Jindalee Rd, Port Macquarie, NSW 2444.
Op Shop service counter, 39 Jindalee Rd, Port Macquarie, NSW 2444.
Renovation and Recycle Warehouse service counter, 20 Jambali Rd, Port Macquarie, NSW 2444.
By mail to, P.O. Box 5011, Port Macquarie, NSW 2444.
To the Compliance Manager, email to
[email protected] or contact by telephone on (02)6581 0939.
The “CONTACT US” section of our website
NDIS Quality and Safeguards Commission: Phone 1800 035 544 ndiscommission.gov.au/participants/complaints
NSW Ombudsman: 1800 451 524 ombo.nsw.gov.au/complaintsport
1. Supported Employment Supports/Assist to Access/Mantain Employment
Finding employment can increase independence, learn new skills, meet new friends, help with expenses and enhance self-esteem and wellbeing.
Whether your employment preference is retail, manufacturing, packaging, recycling or customer service, Willing & Able Foundation has several businesses that may offer opportunities for you.
- Op Shop
- Commercial Laundry
- Woodwork
- Assembly & Packaging
- Renovation & Recycling Warehouse
- Coffee Bar
- Return & Earn
Employment and access to employment opportunities at Willing & Able can fit into your lifestyle for a good work life balance. Support Options can be:
- Volunteer
- Work Experience/Work Preparation - access to work experience and vocational training in a supportive business environment.
- Casual
- Part-time
- Full-time
- Independent Contractor
- Workplace assistance allows a participant to successfully obtain and/or retain employment. At Willing & Able this includes individual employment support, employment preparation and support in a group as well as assistance in specialized support employment/ADE.
- Transition to Retirement – offers preparation to people with a disability nearing work retirement age who work at Willing & Able.
Other Supports provided by Willing & Able under the NDIS
2. Assistance with travel/transport
- Travel to and from Work
- Assistance to and from home to Willing & Able re: in house training, work preparation and work experience
- Travel to assist your support in community participation, household tasks, personal activities and developing life skills.
3. Participate in Community
Support to help you join in and be comfortable in community/social or recreational activities, development of daily living and life skills, training for independence in travel and transport within the community.
4. Household Tasks/Assistance with Daily Life/Development - Life Skills
This includes the provision of supports to enable the participant to maintain their home environment, this may involve undertaking essential household tasks that the participant requires support to complete: washing of clothes, grocery shopping, meal planning and basic food preparation (cooking), budgeting, paying bills, saving and general household cleaning.
Pricing
Willing & Able Foundation Ltd - NDIS Supports Provided
2022-2023
WAAF Provider Registration # 4050005427
TTP Provider
